ITIL® 4 Strategist – Direct, Plan and Improve (DPI) certification is a free-standing qualification, but is also one of the four module that needed to achieve Managing professional (MP) designation.
Course Duration : 18 Hours of study (3 or 4days), CPD / PDU: 18
The course provides the candidate with the practical skills necessary to create a ‘Learning and improving’ IT organization, with a strong and effective strategic direction. The course also provides practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.
At the end of the course, the delegates will gain competencies in:
For detailed learning outcome please download the course catalogue