Lean IT Foundation® training helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods (such as ITIL®, PRINCE2® and P3O®).
Course Duration : 14 Hours of study (2 days or 3 days), CPD / PDU: 14
At the end of the course, the delegates will gain competencies in: