Lean IT Kaizen®

Lean IT Kaizen® helps the delegate with the knowledge, skills and methodology required to identify, plan and implement incremental service and process improvements(Kaizen) focused on improving the efficiency and effectiveness of any process or value stream. The course teaches students how to effectively use the Six Sigma DMAIC improvement model leveraging the Lean A3 problem identification and planning tool to complete a full improvement cycle.

Course Duration : 21 Hours of study (2 days or 3 days), CPD / PDU: 21


At the end of the course, the delegates will gain competencies in:

  • Understand Lean principles related specifically to leading a Kaizen event
  • Understand how to apply the Lean A3 tool to support continual improvement
  • Gain practical how-to knowledge of how to use of the Six Sigma DMAIC improvement model as a structured improvement methodology
  • Learn about improvement scoping and validation
  • Learn how to gain voice of customer input and establish critical to quality requirements
  • Learn how to apply and use Value Stream Mapping (VSM) techniques to identify process waste and speed improvement opportunities
  • Understand how to use root cause analysis techniques to support problem analysis
  • Learn how to identify, select and use various improvement options
  • Understand how to establish effective controls
  • Understand how to establish methods to improve quality and mistake proof future process activities