Information Technology(IT) plays a critical role in supporting and satisfying business requirements. IT Service Management (ITSM) is a discipline for managing IT systems focusing on the customer's perspective of Information Technology's contribution to the business.
ITSM provides frameworks for structuring all IT-related activities providing better business value. We offer ITSM related certification training includes ITIL®, ISO/IEC 20000 and Outsourcing Management
A great trainer who has strength that the topic was explained by using practical case studies which really made us to understand the concept easily and to pass the exam with v. Good rating.
Excellent Knowledge of the Trainer - Real time Example given to relate the Topic. It was excellent experience I Got good knowledge of IT Service Management.