Service Management & Architecture

Information Technology(IT) plays a critical role in supporting and satisfying business requirements. IT Service Management (ITSM) is a discipline for managing IT systems focusing on the customer's perspective of Information Technology's contribution to the business.

ITSM provides frameworks for structuring all IT-related activities providing better business value. We offer ITSM related certification training includes ITIL®, ISO/IEC 20000 and Outsourcing Management

ITIL® 4 Foundation

  • 16 hour training
  • Accredited study material
  • Sample Questions
  • Exam Voucher
  • Suitable for all IT staffs
  • Accredited by Peoplecert

ITIL® 4 Managing Professional Transition

  • 30 hour training
  • Accredited study materials
  • Certification exam included
  • Accredited by Peoplecert

ITIL® 4 - Create, Deliver & Support (CDS)

  • 18 hour training
  • Accredited study materials
  • Certification exam included
  • Accredited by Peoplecert

ITIL® 4 – Direct, Plan and Improve (DPI)

  • 18 hour training
  • Accredited study materials
  • Certification exam included
  • Accredited by Peoplecert

ITIL® 4 – High Velocity IT(HVIT)

  • 18 hour training
  • Accredited study materials
  • Certification exam included
  • Accredited by Peoplecert

ITIL® 4- Drive Stakeholder Value (DSV)

  • 18 hour training
  • Accredited study materials
  • Certification exam included
  • Accredited by Peoplecert

SIAM® Foundation

  • 18 hour training
  • Accredited Study Guides
  • Sample Questions
  • Certification exam
  • Accredited by EXIN

Lead Outsourcing Manager

  • 21 hour training
  • Accredited study material
  • Sample questions
  • Case study
  • Certification exam
  • Accredited by PECB

ISO/IEC 20000 Lead Implementer

  • 31 hour training
  • Accredited study material
  • Sample questions
  • Case study
  • Certification exam
  • Accredited by PECB

ISO/IEC 20000 Lead Auditor

  • 31 hour training
  • Accredited study material
  • Sample questions
  • Case study
  • Certification exam
  • Accredited by PECB

TRIM - Foundation

  • 14 hour training
  • Accredited study materials
  • The Rational IT Model Guide
  • Certification exam included
  • Accredited by Peoplecert