ALVAO AI-driven solutions for IT Service & Asset Management

The solution can automate routine processes, detect incidents with artificial intelligence and streamline your workflow. See how our products simplify IT processes for thousands of businesses.

IT Asset Management for Microsoft 365

With ALVAO Asset Management (ITAM), you have complete control and real-time visibility of your IT assets, simplifying the entire lifecycle from procurement to retirement. Eliminate guesswork, reduce manual effort, and ensure compliance with one centralized, user-friendly platform.

Manage the full asset lifecycle

View a detailed audit trail of all changes made to the asset and who made them. You can also find a detailed log of incidents, maintenance, and which employee used the device. 

Power your workflows with Service Desk for Microsoft 365

ALVAO Service Desk serves as a single point of contact for all internal tickets, helping you centralize and efficiently manage support. Automated workflows prioritize and route tickets to the appropriate teams, reducing manual work and enabling agents to focus on providing high-quality support.

Service Desk is tuned for the Microsoft ecosystem

Have you implemented Microsoft 365 in your business but are missing a helpdesk tool? Do you want to maximize the value of your investment 100%? We develop our tools for the Microsoft 365 context, both in terms of integration and user adoption. Using our products is much like MS Office – users find it familiar straight away.

ALVAO runs directly inside the Microsoft tools your business already relies on. With single sign-on, you simplify the user experience, and with support for your preferred Microsoft Azure data region, you enhance security and compliance without compromise.